Privacy Policy
How Access collects, uses, shares and protects your personal information.
Effective: July 2026
Access All Areas Inc ("Access", "we", "our", or "us") understands that privacy is important to our users. This Privacy Policy describes our practices regarding the collection, use, sharing, and protection of your personal information for the Access websites at aaa.inc and access.app (each, the "Website") and all related services, products, platforms, mobile applications, and offerings (collectively, the "Services"). It also tells you about the rights and choices you have with respect to your personal information, and how to contact us.
By using the Services, you acknowledge and understand that information you provide may be used and accessed by both Access and the organisations you engage with through the Services, such as the teams, clubs, artists and brands who run their communities on Access (the "Organisations").
For this Privacy Policy in an alternative format, or with any question, please contact us at legal@aaa.inc.
Personal information we collect
We use the term "personal information" to refer to information that reasonably identifies, relates to, describes, or can be associated with you. Depending on how you interact with the Services, we may collect:
- Identifiers, such as your name, address, phone number and email address.
- Device and online identifiers, including IP address, mobile identifiers, and data collected from cookies and similar technologies.
- Network activity information, including browsing and search history and your interactions with a website, application or advertisement.
- Commercial information, such as your membership status, attendance and event history, and preferences.
How we collect your personal information
Information you provide
We collect personal information you provide directly, including when you:
- Contact us by email or other means;
- Register, create a profile or account, or subscribe to a Service;
- Respond to a survey, enter a promotion, or carry out a transaction through the Services; and
- Otherwise provide information on or through the Services.
Information we collect automatically
When you use the Services we may automatically collect certain information using cookies and similar technologies, such as the pages you visit, the links you click, your device and browser type, your IP address, and general location. We use this to operate, secure and improve the Services.
Information from other sources
We may receive information about you from the Organisations, which we process on their behalf as part of running their community.
How we use your personal information
- To communicate with you, provide the Services, respond to your requests, and send you updates you have asked for.
- To provide our products and services, including operating the Services, managing your account, memberships, events and payments, and delivering relevant content.
- For analytics and personalisation, to understand how the Services are used, improve them, and tailor your experience.
- For security and fraud prevention, to keep the Services safe, detect incidents, and protect against malicious or illegal activity.
- To comply with legal obligations, exercise or defend legal claims, and respond to lawful requests.
How we disclose or share your information
With your involvement, we share personal information with the Organisations whose communities you join, so they can run their membership, events and communication. We may also share information:
- With service providers who help us operate (for example hosting, analytics, email delivery, and payment processing), and only to perform services for us.
- For legal compliance and to protect rights, where necessary to comply with law, respond to lawful requests, or enforce our terms.
- In a business transfer, such as a merger, financing, reorganisation or sale of assets.
- In de-identified or aggregated form, which cannot reasonably be used to identify you.
We do not sell your personal information.
Links to other sites and services
The Services may link to third-party sites and services, including those of Organisations. We are not responsible for their practices or content, and you should review their own privacy policies. Any information you post in a publicly accessible area may be viewed and used by others.
How we protect your personal information
We use reasonable and appropriate physical, technical and organisational safeguards designed to protect the confidentiality, integrity and availability of personal information. No method of safeguarding information is completely secure, so we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, please notify us at legal@aaa.inc.
Data retention
We retain your personal information for as long as needed to provide the Services and for a reasonable time thereafter, or as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We may continue to retain and use anonymous or aggregate data.
Your choices
You may unsubscribe from marketing emails at any time using the link in the email or by contacting us. You can manage cookies through your browser settings; disabling cookies may affect some features. We treat Global Privacy Control signals as an opt-out of the sale or sharing of personal information, as required by applicable law.
Your privacy rights
Depending on where you live, you may have rights to know, access, correct, delete or port your personal information, to opt out of the sale or sharing of personal information, and not to be discriminated against for exercising your rights. We have not sold or shared personal information as defined by applicable privacy laws. To exercise your rights, email us at legal@aaa.inc. We will verify your request and respond within the timeframes required by law.
Cross-border transfers
Your personal information may be processed in a jurisdiction whose privacy laws differ from those of your country of residence. By submitting your personal information, you agree to its transfer, storage and processing in those jurisdictions.
Children's privacy
The Services are intended for users aged 18 and over, and we do not knowingly collect personal information from children under 16. If you believe we hold information from a child under 16, please contact us and we will take reasonable steps to delete it.
Changes to this policy
We may update this Privacy Policy from time to time. Any updated version is effective when posted unless otherwise stated. Your continued use of the Services after changes take effect constitutes your consent to the revised policy.
Contact
Questions about our privacy practices? Contact us at legal@aaa.inc.